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Terms and Conditions

This privacy notice is issued by the Education and Skills Funding Agency (ESFA) on behalf of the Secretary of State for the Department of Education (DfE) to inform learners about the Individualised Learner Record (ILR) and how their personal information is used in the ILR. Your personal information is used by the DfE to exercise our functions under article 6(1)(e) of the UK GDPR and to meet our statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009. Our lawful basis for using your special category personal data is covered under Substantial Public Interest based in law (Article 9(2)(g)) of GDPR legislation. This processing is under Section 54 of the Further and Higher Education Act (1992).

The ILR collects data about learners and learning undertaken. Publicly funded colleges, training organisations, local authorities, and employers (FE providers) must collect and return the data to the ESFA each year under the terms of a funding agreement, contract or grant agreement. It helps ensure that public money distributed through the ESFA is being spent in line with government targets. It is also used for education, training, employment, and well-being purposes, including research.

We retain your ILR learner data for 20 years for operational purposes (e.g. to fund your learning and to publish official statistics). Your personal data is then retained in our research databases until you are aged 80 years so that it can be used for long-term research purposes. For more information about the ILR and the data collected, please see the ILR specification at https://www.gov.uk/government/collections/individualised-learner-record-ilr

ILR data is shared with third parties where it complies with DfE data sharing procedures and where the law allows it. The DfE and the English European Social Fund (ESF) Managing Authority (or agents acting on their behalf) may contact learners to carry out research and evaluation to inform the effectiveness of training.

For more information about how your personal data is used and your individual rights, please see the DfE Personal Information Charter ( https://www.gov.uk/government/organisations/department-for-education/about/personal-information-charter ) and the DfE Privacy Notice ( https://www.gov.uk/government/publications/privacy-notice-for-key-stage-5-and-adult-education )

If you would like to get in touch with us or request a copy of the personal information DfE holds about you, you can contact the DfE in the following ways:

Using our online contact form https://form.education.gov.uk/service/Contact_the_Department_for_Education
By telephoning the DfE Helpline on 0370 000 2288
Or in writing to: Data Protection Officer, Department for Education (B2.28), 7 & 8 Wellington Place, Wellington Street, Leeds, LS1 4AW

If you are unhappy with how we have used your personal data, you can complain to the Information Commissioner's Office (ICO) at:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. You can also call their helpline on 0303 123 1113 or visit https://www.ico.org.uk

Welcome to our new enrolment system. If you have had an account with us before, please use the reset password option, or give us a call on 0330 332 7997

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Course Image for Q30048 Level 2 Certificate In Principles Of Customer Service

Level 2 Certificate In Principles Of Customer Service

Starting: 7/30/2025
Day: Wednesday
Time: Morning

Duration: 18 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £1080

Distance: N/A

Course Image for Q30132 Level 2 Certificate in Principles of Business Administration

Level 2 Certificate in Principles of Business Administration

Starting: 7/30/2025
Day: Wednesday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £930

Distance: N/A

Course Image for Q60155 Level 2 Certificate in Customer Service for Health and Social Care

Level 2 Certificate in Customer Service for Health and Social Care

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £789.60

Distance: N/A

Course Image for Q30146 Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £1008

Distance: N/A

Course Image for Q30147 Level 2 Certificate in Principles of Cyber Security

Level 2 Certificate in Principles of Cyber Security

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £924

Distance: N/A

Course Image for Q30148 Level 2 Certificate in Understanding Cancer Support

Level 2 Certificate in Understanding Cancer Support

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £1134

Distance: N/A

Course Image for Q30149 Level 2 Certificate in Understanding Mental Health in the Early Years

Level 2 Certificate in Understanding Mental Health in the Early Years

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £882

Distance: N/A

Course Image for Q00391 Level 2 Certificate In Lean Organisation Management Techniques

Level 2 Certificate In Lean Organisation Management Techniques

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 18 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £864

Distance: N/A

Course Image for Q30150 Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 26 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £1050

Distance: N/A

Course Image for Q30152 Level 2 Certificate in Understanding Coding

Level 2 Certificate in Understanding Coding

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 17 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £0 - £1302

Distance: N/A

Course Image for COM001 Accident Reporting Training

Accident Reporting Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM002 Asbestos Awareness Training

Asbestos Awareness Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM003 Bullying & Harassment Training

Bullying & Harassment Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM004 Business Compliance Essentials Training

Business Compliance Essentials Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM005 COSHH Training

COSHH Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM006 Customer Service Training

Customer Service Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM007 DSE Training (Display Screen Equipment)

DSE Training (Display Screen Equipment)

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM008 Effective Remote Working Training

Effective Remote Working Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM009 Emergency First Aid at Work Refresher

Emergency First Aid at Work Refresher

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

Course Image for COM010 Equality & Diversity Training

Equality & Diversity Training

Starting: 7/31/2025
Day: Thursday
Time: Morning

Duration: 1 weeks(s)

Places: Available
Location: Online - Self Study
Fee: £30

Distance: N/A

1 - 20 of 57 courses

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